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Once you have downloaded the software...
...follow these written steps when using the Report X setup installation wizard:
 Select the installation language. |
 Once the installation wizard has completed its preparations, the ‘Welcome’ screen is displayed. Clicking ‘Next’ starts the installation process. |
 The software ‘License Agreement’ is presented. The agreement must be accepted by clicking the ‘I accept the agreement’ radio button for the install to proceed. Once the radio button has been clicked, the ‘Next’ button will become active. |
 The next window details the bare minimum PC specifications for the installation to be successful. Clicking ‘Next’ opens... |
 ... the ‘Customer Information’ window. The installation wizard looks on the system for details of the user name and company. If these are present, they will be shown in the two boxes. If these are blank, please enter your details, using the ‘Tab’ key to move between the fields. When you have finished this section of the install process, click on the ‘Next’ button... |
 ... opens the ‘Installation type’ window, which enables you to choose between:
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 The installer will now ask if you wish to create a new blank database. For a new install the answer will always be ‘Yes’. Clicking this button will close this window... |
 ... and open the ‘Database Installation’ window. Click the radio button alongside the appropriate database to select that option, then click ‘Next'. |
 The next window is the ‘Select Destination Location’. We strongly advise the you accept the default location:‘C:\Program Files\Oak Telecom\AI Office’If for any reason this has to be changed, clicking the ‘Browse’ button opens a ‘Choose Folder’ window which enables you to select an alternative location for report X. Clicking ‘Next’... |
 ... opens the ‘Select Start Menu Folder’, which by default is ‘Oak Telecom | AI Office’. You can browse to a different location but we strongly recommend accepting the default setting. Clicking ‘Next’... |
 ... opens the ‘Select Additional Task’ window which, if the check-box is ticked will add a shortcut to report X on the ‘Desktop’. |
If you are satisfied that all the settings are correct, then click the ‘Next’ button. If you need to make any changes, clicking the ‘Back’ button will move back through the windows one at a time. When the ‘Next’ button has been pressed, the installation wizard will start installing the software. |
 The progress of the software installation is shown on the bar-graph in the ‘Installing’ window. |
 You will be asked if 'Toll Fraud Alarms' should be added to the 'Active Reports' module. We recommend the you click 'Yes'. |
 As an integral part of the main report X install, Oak 'Quick Launch' is loaded on to the computer. Select the 'Install Language' |
You also have the option to change both the 'RSS News Feed' and  'Dealer Website' used by 'Quick Launch'. |
You will need to restart the PC/Server before continuing the installation of report X. Once the machine has restarted, clicking on "Collecting and Translating Call Data" on the left-hand side menu will show you how to continue with the setup. |
‘Ready to Install’ is the final window of the wizard, prior to the software being loaded onto the system.
When the installation process finishes, you have the option to view the 'ReadMe' file, which details the system requirements for the software and details any updates to the application.