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If you double-click the blue arrow in front of the 'Audit' entry, the recording playback will start at the exact point the 'original' playback started. The 'Audit' tab also records any other events relating to the 'Call Recording' e.g flagging a call, saving an excerpt of a call, etc. |
- Record - Call Recording
- Report - Call Accounting
- Display - Wallboard
- Support Ticket Tracking
- Downloads

If a 'Call Recording' has been played more than once, a new 'Audit' tab is added, which details not only who listened to the 'Call Recording' but also from which PC and when.